Frequently Asked Questions
Everything you need to know about shopping with Hampden Clothing.
What is your return policy for online orders?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all designer tags attached. Please note that all sale items are final sale and cannot be returned or exchanged.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. We offer standard ground shipping as well as expedited options. You will receive a tracking number via email as soon as your package leaves our boutique.
Do you offer international shipping?
Yes, Hampden Clothing ships worldwide. International shipping rates and duties are calculated at checkout based on your location. Please note that international customers are responsible for any customs fees incurred.
Can I receive styling advice before making a purchase?
Absolutely. Our expert stylists are available for virtual consultations or via email to help you find the perfect fit and curate your wardrobe. Simply contact us through our 'Styling' page to get started.
How do I know if an item will fit me correctly?
We provide detailed size charts and specific fit notes on every product page. Since we carry various international designers, we recommend checking the individual brand's sizing guide or contacting us for specific measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer interest-free installment plans through Affirm for eligible purchases.